This site is owned and operated by Ale Asylum, LLC. Your privacy on the Internet is of the utmost importance to us. At Ale Asylum we want to make your experience online satisfying and safe. This privacy statement discloses what information we gather and how we use it.
Ale Asylum gathers information about users: Information that users provide through optional, voluntary submissions. These voluntary submissions are utilized for the following purposes: To obtain credit card or check information for processing donations and/or funds for product. To obtain address information to mail product that the user has requested. To obtain email address information to return a confirmation of receipt of a donation or confirmation of receipt of funds for product. Information Ale Asylum gathers through aggregated tracking information derived mainly by tallying page views throughout our sites. This information allows us to better tailor our content to user needs. Under NO circumstance does Ale Asylum divulge any information about an individual user to a third party. Under NO circumstance does Ale Asylum utilize user information for mailing lists.
Consistent with the Federal Children's Online Privacy Protection Act of 1998 (COPPA), we will never knowingly request personally identifiable information from anyone under the age of 18.
We may place a text file called a "cookie" in the browser files of your computer. The cookie itself does not contain Personal Information although it will enable us to relate your use of this site to information that you have specifically and knowingly provided. But the only personal information a cookie can contain is information you supply yourself. A cookie can't read data off your hard disk or read cookie files created by other sites. You can refuse cookies by turning them off in your browser. If you've set your browser to warn you before accepting cookies, you will receive the warning message with each cookie. You do not need to have cookies turned on to use this site. However, you do need cookies to participate actively in message boards, forums, polling and surveys.
Ale Asylum will not share information about individual users with any third party, except to comply with applicable law or valid legal process or to protect the personal safety of our users or the public.
Security and encryption of confidential customer information given during the order process is certified by Authorize.net. through their issuance of a security key to our server indicating our compliance with the latest standards employed in internet security and data encryption technology. Ale Asylum and Authorize.net adhere to the Payment Card Industry (PCI) Data Standard for storing cardholder information. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by our users.
You may return unopened items sold and fulfilled by Ale Asylum within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). We'll notify you via e-mail of your refund once we've received and processed the returned item. NO refunds will be given on items that have been opened or received after 30 days of delivery or have been damaged by the shipping company.
We can ship to virtually any address in the world. Customer agrees to pay all shipping costs for each purchase. We utilize UPS, FedEx or DHL, depending on the location of delivery.
When you place an order, shipping and delivery dates are based on the availability of the item plus delivery time. After placing your order, you will see both shipping and delivery date estimates in the order confirmation e-mail.
By using this site, you consent to the collection and use of this information by Ale Asylum. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.